Support Center
We're here to help you succeed with MindMaps AI. Find answers, get support, and make the most of your mind mapping experience.
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Quick Help
Frequently Asked Questions
General
How do I create my first mind map?
Click the "Create New Map" button on your dashboard, choose a template or start blank, and begin adding nodes by clicking and typing.
Can I collaborate with others on mind maps?
Yes! You can share your mind maps with team members and collaborate in real-time. Use the share button and invite collaborators via email.
What file formats can I export to?
You can export your mind maps as PNG, PDF, SVG, JSON, or share them as interactive web links.
AI Features
How does the AI suggestion feature work?
Our AI analyzes your content and suggests relevant branches, connections, and improvements based on context and best practices.
Can I turn off AI suggestions?
Yes, you can disable AI suggestions in your account settings if you prefer to create mind maps manually.
Is my data used to train the AI?
No, your personal mind maps and data are never used for AI training. We respect your privacy and data ownership.
Billing & Plans
Can I change my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated.
Is there a free trial?
Yes, we offer a 14-day free trial with full access to all features. No credit card required to start.
What happens if I cancel my subscription?
You can continue using your account until the end of your billing period. Your mind maps remain accessible in read-only mode.
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